Refund policy
We want you to be happy with what you ordered. If you're not, you have 30 days
from the day it arrives to ask for a refund.
How to start a return
Email us at info@LIVSnutrition.com with your order number and we'll take it from
there. If your return is accepted, we'll send you a prepaid return label along
with instructions on where to send it. Please don't send anything back before
contacting us — packages sent without a return request can't be accepted.
Damaged, defective or wrong item
Check your order when it arrives. If anything is damaged, defective or not what
you ordered, email info@LIVSnutrition.com straight away with a photo if you can,
and we'll make it right. You won't be asked to pay to fix our mistake.
What can't be returned
Gift cards, and anything not purchased directly from livsnutrition.com. If you
bought from another retailer, please contact them — their returns policy applies.
Exchanges
The quickest way to swap a product is to return the one you have and place a new
order. That way you get what you want without waiting for the return to clear.
Refunds
Once we've received and inspected your return we'll email you either way. If it's
approved, the refund goes back to your original payment method within 10 business
days. Your bank or card issuer may take a few days beyond that to post it.
If more than 15 business days have passed since we approved your refund and you
still haven't seen it, email info@LIVSnutrition.com and we'll chase it.
Questions
info@LIVSnutrition.com
LIVS Products LLC, 3360 Enterprise Avenue #180, Weston, FL 33331